We talked last week about the 5 year anniversary of Twitter and the crazy growth it’s seen and will continue to see. The numbers don’t lie–people are on Twitter, and no matter what you may think, those people aren’t just the gum-smacking tween types. While the adolescents are certainly out there in the Twittersphere, the biggest estimated group on Twitter right now is in their 20s and 30s, and there’s a strong representation of users in their 40s. So whatever your target audience, it’s a good chance they’re hanging out on Twitter and that this is a social media platform that needs to be monitored and considered in your business’s web marketing plans.
One challenge of Twitter is maintenance. While it doesn’t seem so bad to share a few 140-character thoughts every once in awhile, building relationships and making connections on Twitter requires relatively regular monitoring. And building relationships is really what you want to be doing on Twitter. It’s a tool that will give back what you put into it. So with that in mind, here are some thoughts on how to make the most of Twitter and to build your loyal network, even if you don’t have a ton of extra time:
- Know what your fans and potential customers are interested in. Follow conversations on Twitter about topics important to you. Search for tweets about products you sell, services you offer, the industry you work in, etc. You can make decisions–both on and off Twitter–about your business based on this information.
- This is a simple one: know who’s talking about YOU. Do regular searches on your own brand and misspellings of your brand name. If you find people referencing you, talk to them! And follow them! Don’t be shy…but DO, of course, stay sensitive to what it is they’re saying.
