EIM is excited to announce the launch of a new interactive reservation system for our friends at ROOF @theWit Hotel.
Check it out here: http://www.roofonthewit.com/reservations
(and if you like it, give it a little Google +1 for us )
ROOF customers can engage with the system’s interactive floor plan, choosing sections to view and read more about. Up until last week, you could only request a reservation through the website. Now customers can reserve and pre-pay for a table online, guaranteeing a reservation at one of the hottest ROOFtop bars in downtown Chicago. ROOF has been enjoying our recent Chicago weather, opening up the patio for Sunday Brunch which features live music, breakdancers, and models dancing tabletop.
This current launch of their new reservation system not only gives their guests guaranteed access to the Wit’s 27th floor, but also integrates a unique CRM that will allow the ROOF staff to manage their floor inventory as well as keep customer profiles updated to the level of luxury hotel customer service. Just like a hotel would track individual preferences for frequent visitors for each time they check in, ROOF will now be able to track their customers’ favorites and offer a VIP level unlike any ROOFtop in Chicago.
What could be better than getting to skip the line on a busy Saturday night, being greeted at the elevator by your name, and being shown to your (already reserved and paid for) table, where your favorite bottle of Veuve, Belvedere with sodas, and orange slices are all waiting for you – and you didn’t even have to ask! (Cuz that’s how you roll.)