jobs - account supervisor

Candidate Profile:

• Proven track record at building and growing client relationships
• Strong knowledge of marketing strategy (e.g., positioning, targeting, channels)
• Proven strategic experience in multi-channel campaigns
• Superior verbal and written communication skills, including drafting PowerPoint presentations, white papers, strategy briefs etc.
• Strong project management skills
• Able to manage multiple, complex projects at the same time
• Can work independently or within a team
• Effective problem solver
• Committed to delivering the highest level of professional dedication, performance and deportment
• Willing and capable of learning and advancing Envisionit Media’s marketing methodology and philosophy
• Ready, willing and able to work long hours
• Provides the superior client service required by a highly competitive marketplace
• 5+ years in an interactive agency environment with SEO/SEM and Google analytics experience.

Position Overview:

• Represents the agency as our primary relationship manager, maintaining daily interaction with the client
• Advises on and implements marketing efforts for the client and is responsible for managing multiple projects effectively and flawlessly from start to finish
• Assists Senior Management in providing strategic marketing direction to the client
• Makes recommendations to Senior Management for expanding the scope of the client relationship based on opportunities observed
• Becomes knowledgeable and remains current on the client’s business and products and shares this information with agency team members
• Manages Junior Account Staff (Account Managers& Account Coordinators)
• Assists in training and mentoring
• Drafts and presents annual reviews

Primary Duties and Responsibilities:

• Guides and advises team in all aspects of project development including providing strategic direction, recommendations and tactical requirements throughout the course of a project
• Ensures project deliverables meet the client’s expectations within the agreed upon timing and budget
• Articulates and supports Agency’s point of view while balancing client’s strategies and objectives
• Resolves day-to-day client requests regarding ongoing project development, process improvements and quality control
• Works with internal teams to resolve issues through effective problem solving
• Works with Senior Management to create project work plans and strategic recommendations to market to the client
• Proactively contacts clients to ensure accurate and timely account service
• Contributes to overall business building function to expand the account for the Agency by providing new marketing ideas/recommendations, process improvements and account management ideas to Director of Account Services and Director of Business Development that benefit the client, grow the business and strengthen the relationship

Required Capabilities and Experience:

• 5+ years in an account services role with advertising agency—preferably interactive marketing company
• One or more years as a Account Supervisor with an interactive, advertising or marketing agency
• Ability to multi-task, working on several projects and with several clients
• Experience in interactive marketing efforts
• Proficiency in Excel, Word and PowerPoint software

Preferred Capabilities and Experience:

• Degree in marketing or communications
• Experience in an entrepreneurial business environment
• Knowledge of SEO, SEM and Google Analytics