nearly 900 million people worldwide
will use mobile banking or related services by 2015.

Financial institutions are looking to mobile to help streamline their workflow and reduce administrative costs. And perhaps it’s a bit ironic that, by reducing the need for face-to-face transactions, they are essentially bringing themselves closer to their customers.

• make mobile banking a priority.
  Mobile banking is set to explode by 1,525% in the next five years. Consumers are already well accustomed to online banking—be ready to adapt to their needs as they cross over to mobile.
• make it safe and easy for them.
  Secure, 24/7 access to balances, statements, and payments gives your customers greater confidence and peace of mind when they work with you.
• give them “mobile wallets.”
  Mobile barcodes and next-generation payment technologies enable consumers to make safe, instant payments and transactions.
• keep them up to date.
  Alerts, reminders, and real-time information and status reports establish a constant touchpoint with your customers.
• give them smart tools they can use.
  Applications are providing calculators, trackers, and scheduling tools that keep individuals well informed about their accounts and finances.